Job Description
Job Title:  Service Operations Officer
Posting Start Date:  9/22/26
Job Description: 

DUTIES AND RESPONSIBILITIES

 

Job Responsibilities: 

  • Provide 7 x 24 support for incidents in a timely manner

  • Responsible and execute daily patrolling

  • Coordinate with internal teams and external vendors for scheduled and non-scheduled activities

  • Delivery of operation report, management report and customer report

  • Ensure SLA achievement

 

Job Requirements:

  • F.5 or above

  • With 1 year working experience

  • Willing to take shift duty