Job Description
Job Title:  Product Presales Consultant
Posting Start Date:  10/28/26
Job Description: 

Job Summary

This Consultant works closely with customers and the sales team to understand business needs and recommend suitable technology solutions. Helps design, present, and propose solutions that are technically sound, commercially viable, and aligned with customer requirements.

 

Key Responsibilities

Pre-Sales & Customer Engagement

  • Meet customers to understand their business and technical needs.

  • Conduct solution discovery and requirement-gathering sessions.

  • Recommend suitable ICT and technology solutions.

  • Provide technical advice and support throughout the sales process.

 

Solution Design

  • Design solutions covering:

    • Cloud (Azure, AWS, GCP), Data Centre & Infrastructure, Networking & Security, Hybrid Cloud and Digital Workplace, etc.

 

Tender & Proposal Support

  • Prepare technical proposals and tender responses (RFP/RFQ/RFI).

  • Develop Statements of Work (SOW), solution designs, and cost estimates.

  • Support bid reviews and approvals.

 

Presentations & Demonstrations

  • Deliver customer presentations, workshops, and solution demonstrations.

  • Support Proof of Concept (PoC) activities.

  • Present value propositions, ROI, and business benefits of proposed solutions.

 

Commercial & Sales Support

  • Support account managers in qualifying opportunities.

  • Assist with solution pricing and costing.

  • Identify upselling and cross-selling opportunities.

  • Ensure proposed solutions are deliverable and profitable.

 

Stakeholder Management

  • Work closely with Sales, Product, Engineering, Project Management, and Vendor teams.

  • Support smooth handover from sales to project delivery.

 

Market & Product Knowledge

  • Keep up to date with technology trends and industry developments.

  • Maintain knowledge of cloud, infrastructure, security, and collaboration solutions.

  • Contribute to new solution offerings and best practices.

 

Requirements

Education

  • Bachelor's degree in Information Technology, Computer Science, Engineering, Telecommunications, or related field.

Experience

  • 5-10 years of experience in Pre-Sales Consulting, Solution Architecture, System Integration (SI), ICT Solutions and Enterprise Technology Solutions

  • Experience supporting enterprise or multinational customers is an advantage.

 

Technical Knowledge

Experience in some of the following areas:

  • Azure, AWS, or Google Cloud

  • Hybrid Cloud and Virtualization

  • Networking and Security

  • SD-WAN and Firewalls

  • Microsoft 365 and Collaboration Platforms

  • Identity & Access Management

  • Solution Architecture and Systems Integration

  • Managed Services and Project Delivery

 

Key Competencies

  • Strong customer engagement and relationship-building skills

  • Excellent presentation and communication skills

  • Strong analytical and problem-solving abilities

  • Good commercial awareness and business acumen

  • Ability to lead and collaborate with cross-functional teams


Preferred Certifications

  • Microsoft Azure Solutions Architect

  • AWS Solutions Architect

  • Google Cloud Architect

  • TOGAF

  • ITIL

  • Cisco CCNP / CCIE

  • CISSP / CISM

  • PMP / PRINCE2