DUTIES AND RESPONSIBILITIES

Job Summary

This role leads Sales Operations and Bid management functions that improve organizational efficiency, optimize processes, and enhance decision making through data driven insights. 

Key Responsibilities

・Leads and oversees Sales Operations and Bid Management functions to align with strategy and financial goals.
・Provides people leadership for the Bid Manager and Sales Operations & Enablement Specialists.
・Owns governance of opportunity qualification, bid strategy, and proposal execution for large scale, complex opportunities.
・Establishes and enforces bid/no-bid frameworks, ensuring alignment on strategic fit, risk appetite, resource availability, and profitability.
・Oversees bid planning and strategy, value propositions, competitive positioning, timelines, and governance checkpoints.
・Ensures delivery of high-quality, compliant proposals through effective cross-functional coordination with Sales, Solutions, Finance, and Legal.
・Acts as a key escalation point and presents bid strategies, risks, and outcomes to senior leadership.
・Leads sales operations planning, budgeting, forecasting, pricing governance, and performance management.
・Leads sales enablement across training, tools, and processes.
・Drives continuous improvement across bid and sales operations.
・Ensures risk and compliance governance with Finance and Legal.

Required Skills & Competencies
• Strong project management and organizational skills.
• Excellent written and verbal communication.
• Ability to manage multiple bids under tight deadlines.
• Familiarity with procurement processes, contract law, and pricing models.
• Collaboration & Leadership: Ability to foster teamwork and drive collective decision-making.
• Proficiency in Microsoft 365 (O365): Advanced skills in Word, Excel, PowerPoint, Teams, and SharePoint for document management and collaboration.
• Power Tools Expertise: Ability to leverage Power BI for analytics and Power Automate for workflow efficiency.
• Presentation Skills: Strong capability to create and deliver compelling presentations to senior stakeholders and clients.

Qualifications
Bachelor’s degree in Business, Marketing, Engineering, or related field.
Minimum 10 years of experience in bid management, proposal coordination, or related roles.
Professional certifications are highly desirable, such as:
  - PMP (Project Management Professional).
  - Commercial Contract Management Certification (e.g., IACCM/WorldCC).

Experience Requirements
• Proven experience in the IT industry, preferably with ICT services, system integration, managed services, or cloud solutions.
• Hands-on experience managing bids for data center (DC) solutions, network services, and other IT services such as cybersecurity, cloud migration, and managed SASE.
• Track record of handling large-scale, multi-million-dollar deals across diverse IT domains.