Job Summary

To support the Product Manager to carry out different tasks of Data Centre Product Development, Product Management and Sales Support.

Job Duties

Product Strategy & Roadmap

• Develop and own the product vision, strategy, and multi‑year roadmap for data center infrastructure and service offerings.
• Conduct market research, competitive analysis, and customer insights to identify trends, opportunities, and emerging technologies.
• Define product positioning, value propositions, and pricing strategies.

Product Development & Lifecycle Management

• Translate business requirements into detailed product specifications, user stories, and acceptance criteria.
• Collaborate with engineering, operations, facilities, and architecture teams to design and build new data center capabilities.
• Manage the product lifecycle from concept to launch to end‑of‑life, ensuring continuous improvement.

Cross‑Functional Leadership

• Work closely with sales, marketing, finance, procurement, and service delivery teams to ensure successful product adoption.
• Lead product reviews, stakeholder alignment sessions, and go-to-market planning.
• Serve as the primary subject matter expert for all data center products.

Performance & Operational Excellence

• Monitor product performance metrics, utilization, customer satisfaction, and profitability.
• Identify operational efficiencies, capacity planning needs, and optimization opportunities.
• Ensure products comply with data center standards for reliability, security, and sustainability.

Customer & Partner Engagement

• Engage with enterprise customers, cloud providers, and ecosystem partners to gather feedback.
• Support sales with technical expertise, product collateral, and customer presentations.
• Build partnerships with vendors and technology providers to enhance the product portfolio.

Education , Skills and Qualifications

• Bachelor’s degree in Computer Science, Engineering (Electrical or Mechanical) or related discipline.
• 2+ years of experience in Data Center Solutions, Cloud infrastructure or related IT industries.
• Infrastructure Knowledge: Understand the Data Center architecture, including power (UPS, PDU), cooling (air-cool and liquid cooling), and networking.
• Standards & Compliance: Knowledge of industry standards like ASHRAE and Uptime Institute is considered a plus.
• Certifications: Professional certifications such as CDCP (Certified Data Centre Professional), CDCS (Certificated Data Center Specialist) are considered a plus.
• Financial Management: Ability to build business cases, manage budgets, conduct financial analysis, and handle P&L for product lines.
• Strong cross-functional collaboration skills with Good communication and organizational skills, capable of managing multiple priorities simultaneously.
• A proactive, self-motivated attitude with the ability to lead complex projects under tight deadlines.